Party Perks FAQs

I signed up for Party Perks, but I haven’t received an email. Can you help?

If you haven’t received an email welcoming you to Party Perks, it may be because you’ve unsubscribed from our email marketing in the past. To re-subscribe, visit the bottom of any page on our website and enter your email address under ‘Newsletter Sign Up’. You won’t receive a Party Perks welcome email retroactively, but you will receive emails from us going forward. You can always log in to your Party Perks account to see any activity or rewards you have waiting for you! If you've shopped with us before and are subscribed to our emails, you don't need to wait for an email from us! All you have to do is Log In and visit the Party Perks page, where you'll be able to see your account information and any points you've already accrued.

How do I redeem my points?

Once you’ve earned enough points to receive a discount, you will be able to redeem it directly in your cart. Just make sure you’re logged in, and you’ll see the discount in your cart, just above the Discount Code box. Click apply, and you’ll see the value deducted from your total order.

Do my points expire?

Points accrued will expire after one year. Points are calculated on a rolling one year basis.

Is there a minimum amount I need to spend to redeem my points?

Yes, please see below!

$10 off when you spend $20

$20 off when you spend $40

$30 off when you spend $50

How long will I stay in my tier in the VIP Club?

Your purchases are calculated on a rolling yearly basis. So, your tier will be calculated based on your orders within the last 12 months at any given time.

What happens to my Tier status if I return an order?

As long as your order is still above the earning threshold, you will stay in the same earning Tier. If you return an entire order, that purchase will be deducted from your overall order total and your Tier will be recalculated.

I am a Super Star but free shipping doesn't work for me. Help!

Free standard shipping is available on all continental USA orders when you're a Super Star. Unfortunately, if you live outside of the continental USA, we are unable to offer you free shipping.

How long do I have to use my Birthday reward?

You will have 3 months to redeem your birthday reward. Please note, upon signup, your birthday reward will be sent after 30 days. So, if you enter a birthday that falls within the week of signup, you’ll have to wait to receive your reward.

If I refer a friend, how long do I have to use the discount I receive?

Both you and your friend will have 3 months to redeem your Referral code.

If I refer a friend, how long do I have to use the discount I receive?

Both you and your friend will have 3 months to redeem your Referral code.